Privacy Policy

Privacy Policy

1.1 Our Privacy Policy applies to the use of this Website, and its terms are made a part of these Terms by this reference. 

1.2 General. Our privacy policy describes the ways in which we collect, store, use and protect information that can be associated with a particular person and can be used to identify that person (“Personal Information”). We will collect Personal Information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, place a booking, fill out a form, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Website. By providing us with your Personal Information, you expressly consent to us processing your Personal Information in accordance with the terms of our privacy policy.

1.3 Use of Personal Information. We do not and will not, by way of the Website, use Personal Information other than as required to facilitate a transaction that a customer has requested or initiated for the purchase of our services, or as necessary in order for us to communicate and engage with you and other audiences through different channels, including (but not limited) in relation to after sales support, offers and suggestions, and to obtain your feedback once you purchase any services (the “Business Purpose”). We will use such information solely for the Business Purpose.

1.4 Collection of Personal Information. When you use our Website, we collect and store your Personal Information which is provided by you from time to time. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. The Personal Information that we collect includes:

1.4.1 basic details such as your name, email address, physical address, and contact numbers;

1.4.2 technical information (including your location, IP address, browser details, traffic data, location data), such as information from your visits to our Website (page interaction information, length of visits, etc.), or in relation to marketing emails we send to you; and

1.4.3 any other information relating to you which you may provide to us.

1.5 Sharing your Personal Information. We may disclose your Personal Information to third parties. We will only do so where you have given your consent, where we are required to do so by law, or where it is necessary for the purpose of or in connection with legal proceedings or in order to exercise or defend legal rights. We do not sell, rent, distribute, or otherwise make Personal Information commercially available to any third party. 

1.6 Storing Personal Information. We will retain your Personal Information for the length of time needed to fulfil the purposes for which it was collected, unless we specifically agree to a longer retention period with you, or a longer retention period is required or permitted by law.

1.7 Information Security. We have implemented reasonable administrative, technical and physical measures to protect your Personal Information against loss, misuse and alteration.

2. Cookies Policy

2.1 Information collected. Some cookies collect information about browsing and purchasing behavior when you access our Website via the same computer or device. This includes information about pages viewed or services purchased and your journey around a website. All data passed by cookies is anonymous and will never contain individual details such as your name, address, telephone number or payment information but may contain our customer reference number that is unique to you. 

2.2 Managing Cookies. Most browsers allow you to refuse to accept and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. However, disabling or deleting our cookies may affect the functionality of our Website and your ability to make a transactional purchase.

3. Accessing the Website and Account Security

3.1 Access to the Website. We reserve the right to withdraw or amend this Website, and any services provided on the Website, in our sole discretion, and without notice. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users. You are responsible for:

3.1.1 making all arrangements necessary for you to have access to the Website; and 

3.1.2 ensuring that all persons who access the Website through your internet connection are aware of these Terms and comply with them.

3.2 Registration Details. To access our Website or some of the resources it offers, you may be asked to provide certain registration details or other similar information. It is a condition of your use of this Website that all the information you provide on the Website is correct, current, and complete.

3.3 Account Security. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. Usernames, passwords and any other information, as applicable, may be provided to you separate from this Website. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorised access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

3.4 Violation of Terms. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us at any time, in our sole discretion, for any or no reason, including if, in our opinion, you have violated any provision of these Terms.